Question 1

How many Chief events will be held at each Proper Location?

Accepted Answer

Starting August 1, Chief will host a minimum of two events each month—one at Santa Monica Proper and one at Downtown LA Proper. Programming will include a mix of Chief-exclusive member events and select co-branded experiences.

Question 2

How will I identify myself as a Chief at Proper?

Accepted Answer

Chief Members can display their profile picture within the Chief app to validate their Chief membership and member benefits starting August 1.

Question 3

How do I reserve a meeting and event space?

Accepted Answer

Starting August 1, Chief Members will have general access to Proper Santa Monica and Downtown locations. As a Chief Member, if you would like to book a private meeting room and event space, you can contact the Proper Concierge team at chiefmembers@properhotel.com.

Question 4

How do I get in touch with Proper Concierge for anything else I might need?

Accepted Answer

Starting August 1, from 8am to 7pm, Chief Members can text or email Proper Concierge for daily needs. Santa Monica: smp.club@properhotel.com or text 310.804.2765 Downtown LA: dtlap.flomanagers@properhotel.com

Question 5

How do I park at Proper locations?

Accepted Answer

Valet is available onsite for $28.

Question 6

Are there Proper discounts and preferred pricing for Chief Members?

Accepted Answer

Meeting and event spaces will be available with a 50% discount on room rental, while at Palma and Calabra at Santa Monica Proper, and Cara Cara and Caldo Verde at Downtown LA Proper, there’ll be a 15% savings on food and beverage by showing your Chief app. You’ll receive 15% savings on the Ammortal Chamber experiences and Red Light Therapy treatments at Santa Monica Proper. Proper’s weekly fitness programming is complimentary. For 15% off Recovery Room bookings at Santa Monica Proper, use code: ChiefRecovery15 at this booking link: https://na.spatime.com/smp9990/5770469/home. View and sign up for fitness programming at the Santa Monica location at this link: https://santa-monica-fitness.properhotel.com.

Question 7

How do I access room savings at Proper?

Accepted Answer

Starting August 1, Chief Members can access room savings through Proper Insiders. Sign up here, and your member rate will be reflected automatically when you book at any Proper property.

Question 8

Can Chief Members bring guests to the Proper?

Accepted Answer

Yes, Chief Members can bring guests to the hotel property. However they are not allowed in the fitness classes or Proper programming unless otherwise stated.

Question 9

Is this a long-term deal or will it be evaluated after a period of time?

Accepted Answer

The Proper partnership, starting in August is a one-year agreement that we'll continue to evolve with your feedback.

Question 10

What became of the member-initiated search for an alternative to closing the Clubhouse?

Accepted Answer

We are grateful to the many Chiefs who volunteered their energy, their time, and their expertise to evaluate cost-sharing opportunities as a potential alternative to closing the LA Clubhouse. After exploring a range of ideas, there was not a viable option that would meet our needs, and Chief will transition out of the Clubhouse by July 31, 2026.

Question 11

How will we maintain community for Chiefs at Proper?

Accepted Answer

Community presence and community building will always be a core focus of ours. Chief has never been one room, or one city, or one fixed point on the map. It has always been a community that moves with you, shows up for you where you are, and grows stronger every time we gather. We will continue to work to drive the community within Proper and within the greater LA community.

Question 12

Is anything changing with my Industrious discount and access?

Accepted Answer

Nothing is changing. Find out how to access your Industrious membership perk here.

Your LA Chief Community,
now at Proper.

What's Included

And that's not all

Frequently Asked Questions

Your LA Chief Community, now at Proper.

What's Included

And that's not all

Frequently Asked Questions

Your LA Chief Community,
now at Proper.