COVID-19 Policies & Procedures: General Use

Last Updated: May 24, 2021

To uphold social distancing regulations and maintain a safe environment for our members and employees we are limiting capacity in the clubhouses based on individual clubhouse square footage & layout. We will be opening our clubhouses for general use while our main member services can be accessed completely virtually. Additional clubhouse policies around amenities, guest policies, and events will be updated.

These policies were put in place with the guidance of CHIEF members, Joy Allen-Altimare and Laura Wade West – both executive leaders at EHE Health.

Hours of Operation for Members

  • Monday - Friday: 8:00am - 7:00pm

Activities in Space

  • The space can be used for Members to work and take socially distant meetings with other Members.
  • Members are required to make their own individual booking. Group bookings are not offered.
  • Complementary hot coffee & tea and filtered still & sparkling water will be available.
  • No outside food or drinks allowed.

Access Policies & Procedures:


  • We are requiring Members as well as Employees to remain six feet apart from one another while in the space, per Centers for Disease Control and Prevention (CDC) regulations.
  • Members will receive a seating plan that marks active/available seats in the clubhouse that are spaced six feet apart in accordance with CDC guidelines.
  • Members must fill out the booking form on clubhouse pages to reserve a space on a first come basis.
  • Members will not be allowed in the space without a reservation.
  • All Chief Members are required to wear masks.
  • Gloves and hand sanitizer will be provided at the space.
  • Reception will take each member's temperature as you enter the space.
    • Please note if your temperature is above 100.4 degrees Fahrenheit, you will not be allowed in the clubhouse.
    • Individual members’ temperatures will be kept confidential at all times.


  • All members have the ability to reserve general use sessions in any of our clubhouses.
  • Booking for the week opens up on Sunday. Hours of operation are Monday - Friday: 8:00am - 7:00pm.
  • A COVID-19 acknowledgement and declaration of your health will be required before accessing the space and will be sent to members electronically upon booking confirmation. Chief members’ health declarations will be kept confidential.
  • Once a member completes the reservation form, an email confirmation will be sent to confirm the spot has been reserved for Member & Guests.
  • Contact-less check in & check out will occur at the space for us to adequately contact trace should there be a positive COVID case.
  • Cancellation Policy: While we don't enforce a cancellation policy we will be tracking if you repeatedly book and don't sign in for your session. Please only book if you plan to come to the space out of respect for other members and employees. Please email [email protected] to cancel.


  • Chief staff will be required to wear masks at all times.
  • Chief staffing will be limited in space to provide more capacity for Members.
  • Cleaning staff will remain in the space throughout the entirety of the day.

COVID-19 Reporting Procedures

  • Members are responsible for notifying [email protected] if they test positive for COVID-19 or have been exposed in close contact to COVID-19 within 14 days of spending time in the clubhouse.
  • Please be advised that if you do receive a positive COVID-19 test after having been in the space in the past 14 days, we will inform all members or employees with whom you overlapped or may have come into contact with. This will be done on an anonymous basis and your identity will not be disclosed.
  • To protect the health and safety of our members and employees we will close the clubhouse until we assess that it is safe to reopen.

Cleaning Protocols

  • All surfaces throughout the space will be sanitized throughout the day
  • Hand sanitizer, medical grade disinfectant wipes and soap will be available in the space
  • To increase fresh airflow and reduce the risk of airborne transmissions, HVAC systems have been adjusted

© 2021 Project 1972 Inc.